Type: Public (NASDAQ)
Industry: Online Health Insurance
Founded: Mountain View, California, United States
eHealth, Inc. is the parent company of eHealthInsurance Services Inc. Founded in 1997, eHealthInsurance.com has been matching the right product and health insurance service provider to the customers through their health insurance products comparison based website. The company offers comparison between a wide variety of insurance products in the broad categories of Individual and Family, Short Term, Dental, Small Business, Medicare as well as Travel.
eHealth Inc. is licensed to legally sell health insurance products through eHealthInsurance.com in all of the 50 states of the US as well as District of Columbia. With this in mind, this publicly owned entity has partnerships and linkups with more than 180 different health insurance and services companies. Collectively, there are more than 10,000 health insurance products that are marketed through eHealthInsurance.com. Headquartered in Mountain View, California, eHealthInsurance.com is well known for the very first online health insurance policy that was ever sold in the US. With over 2 million customers already insured through eHealthInsurance.com, the company is proud of the fact that the insurance quotes process, allows its customers to avail tens of quotes, which can be completed in a little more than 11 minutes. The company focuses on facilitating better communication and real time problem solving between insurance carriers and clients.
Key Facts and Figures
- Started in 1997, eHealthInsurance.com is responsible for the first ever Internet based health insurance product sale in the United States.
- Licensed to sell health insurance products and services in all 50 states as well as District of Columbia.
- Rapid approval of online health insurance applications through a streamlined process.
- 24/7 toll free customer service number available along with online chat and email options.
- Offering state by state listing of health insurance product and service companies.
- Recognized as Kiplinger’s best health insurance website for the years 2007 to 2009.
- User friendly and exhaustive health insurance resource guide.
eHealth Customer Promise
eHealthInsurance.com follows the eHealth customer promise so as to give their users the best health insurance shopping experience on an online portal. The company offers a combination of a large quantity of options, affordability, comparison pricing, interactive and avant-garde online tools as well as quality customer service.
The eHealth customer promise is to be the clients’ advocate even while handling claims, to offer the best prices, largest selection of plans and companies for health insurance online, to charge no fees, to remain available through various means around the clock, to remain unbiased and make the entire process of comparison shopping for health insurance products and services quick and easy. eHealthInsurance.com uses a variety of online tools to ensure this. Along with a side-by-side comparison tool, clients can also bank on the expertise of an online plan selection consultant as well as rapid processing with eApproval.
This health insurance comparison and matching website has been going strong since 1997. Having applied for accreditation with the Best Business Bureau (BBB) in 2000, the current BBB rating earned by eHealthInsurance.com stands at a B+ (in 2011) which is a stable and fairly high rating.
There have been positive remarks made about eHealthInsurance.com by noted financial advisor and consultant Suze Orman in the Newsweek and CNN.
The online health insurance industry is by no means a small market. Though eHealthInsurance.com has made a name for itself, there are some competitors that are vying for attention as well. eHealthInsurance.com competitors include –
- Health Plans of America