The High Cost of Web-Based Applications
Credit Card Management (07/00) Vol. 13, No. 4 p.10; Parker, Robert A.
Many credit card issuers pay more to acquire a card
account on the Web than by traditional means. The leading credit
card issuers pay from $65 to $90 per online account. One reason
for the Web's high acquisition costs is the fact that the
Internet gives card issuers few ways to screen their applicant
pool, which could result in bad credit. But with time and
experience online, many issuers have been successful in lowering
acquisition costs. CompuCredit, for example, was able to lower
its acquisition costs from $100, when it first started, to $40
currently. The company uses data about consumers from firms that
maintain opt-in e-mail lists, takes the information to credit
bureaus, and then sends e-mail offers to consumers who meet their
criteria.