Class Action Targets Optima Card
National Law Journal (09/25/00) Vol. 23, No. 5 p.A12; Amon, Elizabeth
Optima credit card customers are bringing a
class-action lawsuit against American Express, claiming that the
company engages in unfair and misleading billing practices. The
plaintiffs allege that when customers return merchandise charged
on their Optima card, the company deducts the purchase from the
balance charged at a lower interest rate instead of the balance
at the higher rate, and thereby charge the customers more due to
the difference in the rates. Card members pay 3.9 percent
interest for balance transfers from other credit cards and 14.99
percent for regular purchases. The suit also claims that
American Express unfairly inflates the cardholders' average daily
balance by accruing interest each day on outstanding debt
balances. Plaintiffs say that the monthly interest charges are
increased by these allegedly inflated daily balances and that
both figures lead to higher finance charges.