Online 401(k) Offerings Think Small
Financial Service Online (09/00) Vol. 5, No. 9 p.48; Fitzgerald, Kate
Use of the Internet is making it possible for plan
providers to deliver automated services at lower costs. More
than ever, plan providers are scrambling to supply small
businesses with low-cost online 401(k) programs. The current
trend in this area points to significant consolidation and market
growth over the next two years. The best opportunity for
providers will likely come from businesses with fewer than 25
employees. According to the Chicago-based Profit Sharing/401(k)
council of America, 70 percent of small businesses do not offer
401(k) plans. Companies with fewer than 25 employees represent
as many as 25 million people in the United States. It is easy,
therefore, to see why many companies are focusing their online
efforts in this area. Additionally, the advent of new wireless
technology will soon become available to all 401(k) providers.
Fidelity Investments, for example, plans to use cellular
telephones, Palm PCs, and other hand-held units. These new
capabilities will allow employees to make adjustments to their
401(k) plans in a quick and efficient manner. Similarly, an
all-Internet plan is being offered by GoldK.com. GoldK.com has
developed a platform allowing the employer to perform record
keeping, administration, tax reporting, and compliance functions
online. Participating employees will use personalized tools to
fit individual preferences. Meanwhile, many online providers are
supplementing their offerings with a network of stockbrokers.
DailyAccess.com employs the services of Merrill Lynch. For
steering small businesses in its direction, DailyAccess rewards
Merrill Lynch advisors with finder's fees.